A homeowner has blasted a parking website for letting Reading festival-goers park on his driveway without his consent.
Over 100,000 revellers flock to Reading every year for the music festival from all over the country, with some travelling long distances and requiring somewhere to park.
Although many of the festival-goers park legitimately in site car parks, Caversham neighbour Jon Evans had a rude awakening when he found a red Alfa Romeo in his driveway without his consent.
The car was parked in the drive from Thursday, August 25, the main day when people with camping tickets arrive at Reading Festival, to 3am on Monday, August 29.
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Mr Evans, of St Peter’s Hill, Caversham, suspects a fraudster hired out his drive without his knowledge.
He found out the booking was made through YourParkingSpace, which allows people to hire out their parking spaces for others to use.
But Mr Evans never listed his space, leading him to criticise YourParkingSpace for poor validation procedures.
He said: “I contacted the organisation’s chief information officer( CIO) who tells me the checks are email, address and phone number.
“None of which are apparently traced back to the actual owner or land.
“This also risks young kids like festival-goers turning up and potentially getting into challenging situations.”
Mr Evans judged it a “scammer’s dream” which he says is “reckless in the extreme”, calling on YourParkingSpace to tighten its validation process so the incident doesn’t happen again.
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In response, YourParkingSpace has agreed to compensate him for the inconvenience and laid out aims to tighten its procedures.
A spokesperson for the company said: “We are working on establishing the cause of the issue – deliberate fraud or a genuine mistake when entering the address by the individual who listed the space.
“We have sincerely apologised to the individual who lives on St Peter’s Hill, Caversham, for the distress caused and will of course be passing the funds for the booking over to him.
“At YourParkingSpace, we take verification checks incredibly seriously, as we conduct a series of checks on every single new space on the platform, including manual reviews by our quality control team to ensure each listing meets our quality standards.
“Having said this, we continually review our security processes to ensure only genuine and accurate listings are made.
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“We strive for the highest standards, so we believe just one case, such as the one unfortunately experienced by the individual in Caversham, is too many.
“We will use this incident to see how we can tighten our processes to prevent similar unfortunate occurrences in the future.”
The Reading Festival website encourages people to travel via public public transport, but does offer early bird, weekend and day car parking spaces for festival-goers.
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