Dozens of branches of McDonald’s in Berkshire have been slammed by dissatisfied customers.
Despite the chain being loved by many, the majority of our local restaurants have one-star 'terrible' reviews on TripAdvisor after people shared their experiences of wrong orders, hour-long waits for deliveries, rude staff and cold food.
Here's just a flavour of those damning verdicts:
McDonald's at The Keep, Wildridings Road, Bracknell
59 out of 141 reviews were 'terrible'.
One said: "Their food is stone cold today is wrong order in bag even though I ran through my order! If I could give these rude staff and their food zero I would my advice is avoid! Do not waste your time and money!"
McDonald's, Bath Road, Calcot, Reading
21 out of 49 reviews are 'terrible'
John D said: "Absolutely dreadful. Managed to get almost every part of my order wrong. Food was cold when they eventually got it right. Having used to work for this company I know how easy it is to get everything right."
Another said: "Still upholding their values of being the worse McDonald’s known. If you want your order missing items, served with cold food, incorrect items this is the place for you."
McDonald's at Reading Forbury Retail Park
16 out of 55 reviews are 'terrible'
One person said: "Useless, long waits and still can’t get the order correct (missing items & underfilled drinks) won’t use again"
McDonald's at The Lexicon, Bracknell
23 out of 66 reviews are 'terrible'
One said: "Staff were hard working and friendly but food was revolting! I lifted the top off my burger and nearly retched straight to the bin it went!
"Meat was pale and slimy looking I wouldn't have given this to a dog!!!
You get what you pay for but I don't plan to pay for this muck ever again."
McDonald's in Friar Street, Reading
15 out of 44 reviews are 'terrible'
Chris said: "Went in there ordered food on the machine to then get to the counter to be spoken to very rudely by two members of staff one of them manager the customer service in this building is absolutely atrocious and I will never use this business again, shocking."
McDonald's at Maidenhead High Street
14 out of 33 reviews at 'terrible'
A reviewer said: "Don’t bother to visit this McDonald’s or get a delivery. Ordered over £20 worth of food and the delivery guy turned up with a happy meal.
"When I looked in the back of his car he had multiple orders just sitting on the back seat. Not in an insulated bag, non have receipts with food orders on them.
"If you go in to store, staff seem to all have a problem if you approach them about a wrong order. Service is slow, 10-15 mins wait for food then it’s cold."
McDonald's at Thames Street, Windsor
45 out of 145 reviews are 'terrible'
A reviewer said: "Had been to Legoland, ordered our meal, waited 15 mins according to our receipt when we finally got our meal, we had to head back, got to the car and the food was stone cold and items missing."
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