NATWEST is running a pop-up bank in Tilehurst, to provide support and answer customer questions amid mass closures of local branches.

The community pop-up, which has been held in Tilehurst Library on Tuesdays since July, is there to help bank customers with questions about their banking services, how to access and use NatWest’s digital services, as well as frauds and scams.

Colleagues at the pop-up can also help customers find other in-person banking services, such as the day-to-day banking services offered at local Post Offices and support with cash machines.

This comes after NatWest, among other banks, announced mass closures of its branches.

READ MORE - MAPPED: All the banks closing this year in Reading

Local director at NatWest, Richard Hennessey, said: “When we make changes to our branch network, we work hard to make sure that there’s support available in the local community for those affected by the change.

“Branch closures can affect people that are less confident with the digital alternatives we offer, or don’t yet know about the alternative options available for banking in person, so our community pop-ups provide a service tailored to the needs of customers in that community while signposting to other in-person services.

“Friendly staff will be on hand to help those customers that do still want to speak to us face-to-face with their banking related queries.”

The NatWest Reading pop-up is open on Tuesday from 9am to 12pm at Tilehurst Library.

Community pop-ups are cashless, so if customers need to withdraw money or cash a cheque, visit your nearest branch or Post Office.