Locals in reading have been voting for businesses with the best customer service in the town, with many being independently owned and run. 

A number of people said that MBA plumbing has excellent customer service and particularly singled out business owner Bash. 

One person said "Bash at MBA Plumbing. Excellent service, very honest advice and pricing. A lovely happy guy as well!"

Speaking directly to The Chronicle, Mohammed Basharat, 47, owner of MBA Plumbing said that he was delighted that his customers think the company's service is to be envied. 

He said "It's a privilege to be named and it is very satisfying also as I work really hard to do my best for my customers. It's fantastic and I really appreciate the recognition."

Another business that multiple readers said was great for customer service was Total Tyres in Woodley. 

One happy customer said "Wouldn’t take any car anywhere else. Top prices, will always give honest advice, and never suggest work that isn’t required."

Craig Butler, who has been manager at Total Tyres for 13 years said that he is very appreciative of the recognition.

He said "Thank you! I do appreciate all the customers and love them all, this is fantastic."

A number of people also said that Garlands Maintenance ltd has great customer service. 

One person said "Garlands Maintenance ltd clean my windows and no matter how forgetful I am about when they’re coming they get on with it and do a great job!

"Intending to hire them for some other maintenance things soon too!"

Owner of  Garlands Maintenance Ltd Nick Dore said that he is truly honoured to be recognised for this achievement.

He said "We are very grateful to be put forward for great customer service, it means a lot to us as a company.

"We are truly honoured that our company has been recognised for excellent customer service. Thank you for our team's hard work and to our valued customers. We strive to exceed expectations so that every client is satisfied. Thank you!"

Happy customers also singled out My Warsaw - Polish Street Food in Reading town centre for providing extremely good customer service.

Owner of My Warsaw Klaudia Kulesza, 33, said that she is beyond proud to be recognised in such a way.

She said "We are so proud and honoured that we are seen and people like us, what we do we do for them!"

Another favourable mention was the Dunlin Care Team which one service user said supports those in their care with kindness and compassion. 

They said "I just wanted to take the time to thank the Dunlin Care Team. They are a relatively new agency with a person-centred approach being their ethos."